Return & Refund Policy

Satisfaction Guarantee

At JP Center Pay, we strive to ensure our customers are 100% satisfied with the services and products we provide. However, we understand that there may be circumstances where a refund is necessary.

Eligibility for Refunds

Refunds may be considered under the following conditions:

• Non-Delivery of Service: If the digital product or access was not delivered due to a technical issue on our end.
• Major Defects: If the product has significant defects that prevent it from functioning as described.
• Incorrect Charge: If you were charged incorrectly or multiple times for the same transaction.

How to Request a Refund

To request a refund, please contact our support team via WhatsApp or Email within 7 days of purchase. Please include your Order ID and a detailed description of the issue.

Once your request is received, we will investigate the issue and notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will automatically be applied to your original method of payment.